Intake Specialist

Elara Caring • Oklahoma City, OK

4d • Remote

About The Position

At Elara Caring, we believe the best place for care is where our patients live. Every day, our compassionate teams deliver high-quality care to more than 60,000 patients in the comfort of their homes. No matter where our patients are on their health journey, we are committed to supporting them—and each team member plays a meaningful role in that mission. If you are passionate about making a difference and thrive in a collaborative, patient-focused environment, we invite you to join us as an Intake Specialist.

Requirements

• High School Diploma or GED
• Minimum 1 year of healthcare experience and familiarity with medical terminology
• Proficiency with Microsoft Office Suite and accurate data entry skills
• Strong customer service and communication abilities

Nice To Haves

• Associate degree in healthcare field preferred

Responsibilities

• Receiving, interpreting, and managing patient referrals to convert them into admissions
• Maintaining and working a pending list to improve referral-to-admission conversion rates
• Responding promptly and professionally to internal and external customer needs
• Ensuring effective communication and organized systems to support continuity of care
• Entering referral information accurately into company database systems in compliance with administrative policies
• Attending on-site meetings with branches or referral sources when requested

Benefits

• Competitive compensation package
• Tuition reimbursement for full-time staff
• Continuing education opportunities at no cost
• Opportunities for professional growth and advancement
• Comprehensive medical, dental, and vision insurance
• 401(k) with employer match
• Paid time off, paid holidays, family and pet bereavement
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees