Intake Specialist

State of Montana • Kalispell, MT

1d

About The Position

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you! The new Flathead Valley Reentry Center (FVRC) plays an integral role in shaping the way we deliver structure and accountability while supporting success for residents returning to their community at this first-ever, DOC-owned and operated prerelease center. We’re making generational changes at the DOC. Help us build the future of corrections in Montana. The Intake Specialist plays a vital role in supporting the daily operations and resident services at the Flathead Valley Reentry Center. This position is responsible for coordinating the intake process for new residents, ensuring accurate documentation, and providing administrative and front-desk support to maintain efficient program operations.

Requirements

• Bachelor’s degree in criminal justice, psychology, education or a related field.
• One year of job-related experience.
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and professional boundaries
• Ability to handle confidential information
• Alternative combinations of education and experience will be considered on a case-by-case basis.

Responsibilities

• Schedule and coordinate the intake of residents into the reentry program.
• Conduct and coordinate initial screenings and assessments in accordance with program requirements.
• Gather, review, and maintain resident records, reports, and required documentation.
• Ensure compliance with facility reporting requirements and established procedures.
• Greet visitors in a professional and courteous manner, answer inquiries, and direct individuals to the appropriate staff member.
• Answer and route incoming telephone calls, provide information to callers, record messages, and transfer calls as appropriate.
• Prepare responses to routine correspondence and inquiries.

Benefits

• Your service is rewarded with competitive compensation and generous State of Montana Benefits.
• State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees