Intake Social Caseworker Supervisor

City and County of Denver • Denver, CO

8d • $80,217 - $132,358 • Hybrid

About The Position

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. Denver Human Services works to protect Denver's children, youth, adults, and at-risk adults by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations. The Child Welfare Services division of Denver Human Services is currently seeking a seeking a top-notch, visionary Social Caseworker Supervisor to directly manage Social Case Workers in our Intake Section, which is primarily responsible for investigating new allegations of abuse/neglect of children ages 0-18 in a fast-paced and demanding environment. The Intake Social Caseworker Supervisor will coach, lead and mentor staff as well as have responsibility for the development, planning, and assignment of cases. The successful candidate will demonstrate exemplary leadership, flexibility and experience empowering staff and managing a diverse workforce. The right person for this position will be someone who has a track record of being able to prioritize the best interests of the child while showing a thorough understanding and dedication to the highest standards of practice. The selected Intake Social Caseworker Supervisor will empower staff by sharing power and authority, encouraging the development of their leadership capabilities, celebrating team wins and recognizing excellent behavior.

Requirements

• Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations.
• Bachelor's Degree from a higher education institution with course work related to the job responsibilities of child welfare or adult protective services social caseworker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, social work, sociology, psychology, psychiatry, gerontology, nursing, special education, guidance and counseling, criminal justice, or other human behavioral sciences or therapeutic techniques
• Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations
• No substitution of experience for education is permitted.
• Additional appropriate education may be substituted for experience requirements
• Requires a valid Driver’s License at the time of application.
• Licenses and certifications must be kept current as a condition of employment.
• Requires certification as a social case worker supervisor in Child Welfare or Adult Protective Services in accordance with CDHS regulations.
• Please attach your official or unofficial transcripts of your completed undergraduate and/or graduate degree and list of professional references to your application in the required attachment section.

Nice To Haves

• Intake experience preferred
• Experience with Differential Response and Partnering for Safety
• Supervisory experience
• Experience leading, supervising, and/or coordinating staff

Responsibilities

• Plans, assigns, and reviews the activities of social case workers performing case management functions and recommends changes in practices and procedures to increase operating efficiency and expedite workflow
• Participates in the development of long range and short-term plans and goals for the assigned area, establishes and/or monitors current methods and policies, and keeps management level personnel abreast of trends and issues in the field and in the department
• Screens assessments initially to determine level of risk to individuals/families and eligibility for services/programs, assigns assessments, meets with social case workers to discuss status of assessments, problems encountered, basis for actions, and alternative solutions, reviews and discusses progress of assessments and worker's reports, and provides technical guidance and direction in unusual and non-standard situation
• Trains social case workers in social work techniques and methodologies, orients workers with appropriate laws, policies, regulations, and procedures, and ensures that work conforms to standards, regulations, and laws of state and federal agencies
• Builds and maintains effective relationships with public and private community-based services providers and professional and community groups in order to exchange information, resolve concerns/complaints, and develop and maximize available resources
• Ensures that staff prepares comprehensive records, reports, and documentation that complies with state and federal standards and requirements.
• Prepares, supports, and coaches staff who testifies in court proceedings and provide expert testimony
• Develops or modifies work plans, methods, and procedures and determines work priorities.
• Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion
• Develops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employees
• Responds to formal and informal employee grievances and prepares written responses.
• Documents causes for disciplinary action and initiates letters of reprimand and formal recommendations for disciplinary action
• Performs other related duties as assigned

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees