Intake Sales Specialist
About The Position
Join All Heart Homecare Agency as an Intake Sales Specialist! Are you a persuasive, results-driven sales professional with outstanding phone skills? Do you speak fluent, conversational American English and understand how to connect with New York-based patients and families? If so, All Heart Homecare Agency wants you on your team! As an Intake Sales Specialist, you’ll be the first point of contact for potential clients, turning inquiries into enrolled home care patients. This role is all about closing deals—you’ll need to guide conversations confidently, handle objections with ease, and ensure potential clients feel supported while making quick, informed decisions.
Requirements
- Proven phone sales experience—closing deals, enrolling clients, or converting leads.
- Strong persuasive communication skills—you know how to guide a conversation and influence decisions.
- Fluent in conversational American English—clear, confident, and culturally aware.
- Excellent phone etiquette—polite yet assertive, able to build trust instantly.
- Ability to handle and overcome objections—you don’t back down at the first “no.”
- Highly organized and detail-oriented—able to manage multiple leads at once.
- Self-motivated, driven, and able to work independently.
Nice To Haves
- Bilingual a plus (English & Russian or English & Spanish).
Responsibilities
- Convert inbound leads into enrolled clients through persuasive and empathetic phone communication.
- Build rapport instantly—you must be warm, engaging, and professional.
- Follow up proactively, overcoming objections with confidence while maintaining persistence.
- Clearly communicate service benefits and eligibility, helping clients understand their options.
- Handle conversations with cultural sensitivity, ensuring patients from diverse backgrounds feel comfortable.
- Track and optimize your conversion rates, maintaining detailed CRM records.
- Collaborate with internal teams to ensure a smooth onboarding process.
- Stay ahead of industry trends and participate in sales strategy discussions.
Benefits
- We offer a fast-paced, high-impact role where your sales skills will directly contribute to our agency’s growth. If you thrive on closing deals while making a meaningful difference in people’s lives, this is the opportunity for you.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
