Intake Paralegal - Bilingual

Thompson Law Injury Lawyers•Phoenix, AZ

48d•Onsite

About The Position

This is a fast-paced team environment that is committed to delivering excellent work and enjoying what we do. The position entails answering incoming calls and interacting with potential new clients over the phone and in person in a caring manner. This involves responding to calls efficiently and accurately, addressing concerns, notifying paralegals and investigators, providing excellent customer service, and performing other administrative duties.

Requirements

Bilingual in English and Spanish
1-3+ years working in a Law firm.
1+ years as an Intake Paralegal (Personal Injury Law highly preferred)
Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
Proficient in computer and administrative skills.
Overall, organization and attention to detail are necessary.

Responsibilities

answering incoming calls
interacting with potential new clients over the phone and in person in a caring manner
responding to calls efficiently and accurately
addressing concerns
notifying paralegals and investigators
providing excellent customer service
performing other administrative duties