Intake Paralegal - Bilingual (Sun-Thu) - Los Angeles
About The Position
Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy. We will provide our clients with world-class service and record-setting results. We have built a spectacular team that delivers on those ideals. Clients who have suffered a life-disrupting injury due to the negligence of others trust us to help them on the best path forward. We are looking for dynamic intake paralegals who understand the importance of client service and desire to shepherd our clients through this process. We are looking for Intake Paralegals to join our Los Angeles area team. About the job: This is a fast-paced team environment that is committed to excellent work and enjoying what we do. The position entails answering incoming calls and interacting with potential new clients over the phone and in person in a caring manner. Responding to calls efficiently and accurately, including addressing concerns, notifying paralegals and investigators, providing excellent customer service, and performing other administrative duties.
Requirements
- Entry to mid-level experience with 2-4+ years in a heavy phone and administrative environment such as a contact center or medical office.
- Proficient computer and administrative skills.
- Overall organization and attention to detail are necessary.
- Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
- REQUIRED: Bilingual in English and Spanish
- Other languages considered for the position: Chinese-Mandarin/Cantonese, Tagalog, Vietnamese.
Nice To Haves
- Prior Intake Paralegal experience.
- Personal injury law firm experience.
Responsibilities
- Answering incoming calls
- Interacting with potential new clients over the phone and in person in a caring manner
- Responding to calls efficiently and accurately
- Addressing concerns
- Notifying paralegals and investigators
- Providing excellent customer service
- Performing other administrative duties
Benefits
- We cover 100% of your health insurance (FREE MEDICAL INSURANCE) premiums and basic life insurance coverage
- Dental/Vision
- FSA/HSA
- PTO
- 401(k)
- Educational Opportunities
- Company Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
