Intake Counselor

Reno Behavioral Healthcare Hospital•Reno, NV

12h

About The Position

The Intake Counselor will help assess the needs of walk-in and telephone callers and ensure their referral to the service or resource to best address their needs.

Requirements

Masters degree in Social Work or related field required
Knowledge of diagnostic criteria
Knowledgeable of patient rights and laws pertaining to mental health

Nice To Haves

Nevada State Clinical licensure (LCSW, LSW, RN, etc.) preferred
Experience in a Behavioral Health facility strongly preferred

Responsibilities

Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
Conducts screenings or assessments to determine needs of treatment and facilitates the patient's access to the appropriate level of care and setting.
Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such.
Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations.
Provides pertinent clinical information to physician and program staff who will be reviewing the patient, to ensure a smooth transition for the patient.