INTAKE COUNSELOR (DEGREED)

UHS • Franklin, TN

2h • Onsite

About The Position

At Rolling Hills, the mission is to offer compassionate, safe, effective behavioral healthcare treatment, using solution-focused strategies to create a safe and positive environment for patients, families, and employees. The Admissions Counselor serves as the first point of contact for referral sources and potential patients to schedule assessments and/or admissions. Rolling Hills is part of Universal Health Services, Inc. (UHS), one of the nation’s largest and most respected providers of hospital and healthcare services. UHS is a Fortune 500 corporation with annual revenues of $11.4 billion in 2019, recognized as one of the World’s Most Admired Companies by Fortune. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services across 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements

• Master's degree in Behavioral Health field (e.g. Counseling, Social Work, Psychology)
• Current BLS certification
• Current Handle With Care (HWC) certification (training provided)
• Strong assessment skills
• Skills in application of DSM methodology
• Excellent telephone etiquette and tact
• Ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crisis or resistant or negative toward organization
• Effective oral and written communication skills
• Organizational, time management, problem solving, crisis management skills
• Flexibility, creativity, and ability to manage stress
• Must have weekend availability

Nice To Haves

• Experience in psychiatric evaluation, triage, and crisis stabilization
• Basic data entry skills
• Understanding of EMTALA guidelines, mandatory screening agent usage, HIPAA regulations, and third-party payer knowledge

Responsibilities

• Thoroughly assesses and completes the assessment tool for all clients as required by Rolling Hills
• Assist clients in being admitted or referred out to the service or resource to best address their needs
• Documenting findings, recommendations and outcome
• Triage, insurance precertification, computer entry and data analysis & clinical documentation

Benefits

• Competitive Compensation and Generous Paid Time Off
• Shift Differential for Nights ($3) and Weekends ($3); Weekend Nights ($6)
• Full Benefits (Medical, Dental and Vision) after 31 days
• Tuition Reimbursement
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees