Intake Coordinator

Addus HomeCare•Tigard, OR

About The Position

Serenity Hospice is seeking an Intake Coordinator for our Portland Metro team. Looking for meaningful work with supportive leadership and great benefits? At Serenity Hospice, we help families through their toughest moments - and we support our nurses every step of the way. We prioritize connection over quotas, to build trust and truly focus on care. Schedule: Monday-Friday, 8am to 5pm

Requirements

Be eighteen (18) years of age or older
At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
Ability to complete necessary documentation appropriately, legibly, and timely
Ability to handle stressful and delicate situations
Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
Valid drivers license and proof of insurance are required

Nice To Haves

At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred

Responsibilities

Receive referrals by phone or in person for designated department
Provide an explanation of the benefits to patients, families, and community contacts
Assist with finding alternative services when the patient is not a candidate for hospice
Oversee scheduling of initial nursing assessment and admission
Maintain admission packets and ensure that proper forms are available to admissions staff
Assist community outreach representatives with marketing activities to promote relations with referral sources
Assist with the completion of admission paperwork as needed
Adhere to work schedule and maintain good punctuality and attendance record
Provide telephone and clerical support to other staff members as time allows
Maintains accurate clinical records, keeping track of goals and progress of clients