Intake Coordinator (Bilingual, Spanish/English)
About The Position
Georgia Spine & Orthopaedics is a leading healthcare facility that provides exceptional orthopedic and spine care to our community. Committed to excellence in patient outcomes, innovative medical practices, and a patient-centered approach, we are seeking an experienced Bilingual Intake Coordinator to contribute to the success of our organization. As an Intake Coordinator, you will play a pivotal role in ensuring a smooth and efficient patient intake process. Your focus will be on gathering accurate patient information, coordinating appointments, and providing exceptional customer service to enhance the overall patient experience.
Requirements
- High school diploma or equivalent; some college coursework in healthcare administration is a plus.
- Bilingual – Spanish/English Required
- Previous experience in a healthcare setting, preferably in patient intake or a related role.
- Strong organizational and multitasking skills with acute attention to detail.
- Excellent communication and interpersonal abilities.
- Familiarity with healthcare information systems and electronic health records.
Responsibilities
- Collect and verify patient information, ensuring accuracy and completeness during the intake process.
- Coordinate appointments and communicate effectively with patients to provide necessary information.
- Accurately enter patient information into electronic health records and other relevant systems.
- Maintain organized and up-to-date records, ensuring compliance with healthcare regulations.
- Serve as a point of contact for patient inquiries, providing information and assistance with empathy and professionalism.
- Collaborate with other departments to facilitate smooth transitions between intake and care.
- Conduct regular audits of intake data to ensure accuracy and compliance with organizational standards.
- Identify areas for improvement and contribute to the development of streamlined intake processes.
- Collaborate with the Intake Supervisor and other team members to enhance communication and workflow.
- Participate in training sessions and contribute to a positive team culture.
Benefits
- Excellent benefits package including medical, dental, vision, and multiple add-ons available.
- Paid time off
- Paid holidays
- Various areas and opportunities for advancement
- Community involvement
- Mileage reimbursement and travel stipends are available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
