Intake Coordinator (Behavioral Health)

Signet Health Corporation•Springfield, IL

1d•Onsite

About The Position

Signet Health is seeking licensed RNs or BSNs for the Intake Coordinator position with our program at Springfield Memorial, Springfield, IL. The Intake Coordinator facilitates the entry of new patients into behavioral health services by managing referrals, gathering clinical history, and assessing appropriate placement into the various levels of care. This position acts as a navigator for patients through the appropriate levels of behavioral health care based on their needs. Signet Health offers a competitive and comprehensive compensation package.

Requirements

RN license required, BSN is preferred with certification in Psychiatric Nursing.
5 years of practice in a behavioral health setting with at least two of those years on an inpatient unit required.
Thorough understanding of Trauma Informed Care
Strong communication, interpersonal, organizational, and computer skills (EHR systems, Microsoft Office).
Ability to handle stress, maintain confidentiality (HIPAA), and demonstrate empathy for clients.

Nice To Haves

BSN is preferred with certification in Psychiatric Nursing.

Responsibilities

Intake: Respond promptly to inquiries, assess admission eligibility, determine level of care, and manage referrals.
Clinical Coordination: Review referrals, assign cases, and support patient flow across levels of care.
Patient Support: Coordinate specialty supplies for patient needs.
Crisis Management: Handle urgent situations and connect patients to emergency services as needed.
Communication: Serve as liaison between patients, providers, and referral sources with strong customer service.