Intake Coordinator - ProHealth Home Health & Hospice

ProHealth Home Health & Hospice • Centre, AL

1d • Onsite

About The Position

An Intake Coordinator serves as a support to the business development and operational teams. Responsible for entering patient referral documentation and information for all Home Health and Hospice Agencies. The Intake Coordinator will communicate with the operational and business development teams to ensure timely initiation of care. Serves as a resource to provide education and information on company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers and others. Works Closely With: Branch Administrators / Branch Directors / Branch Clinical Managers / Care Transition Coordinators/ Clinical Intake Coordinators /Hospitals/ Physicians/ Patients/ General Public/ Health Care Facilities

Requirements

• High School Diploma or GED
• One year of data entry experience.
• Basic medical terminology.
• Computer Skills including to but not limited to Microsoft Office, MS Excel, MS Word
• Strong communication, interpersonal and organizational skills
• Knowledge of physician, hospital, skilled nursing facility, case management and discharge planning service needs.
• Ability to effectively communicate with multiple departments in a timely manner.
• Ability to multi-task and adjust to a fast-paced work environment with high demands.
• Ability to handle stressful situations and deadlines.
• Ability to demonstrate strong communication skills.
• Promotes team efforts and works well with others.
• Recognizes the rights and responsibilities of the company and patient confidentiality.
• Ability to redirect priorities on short notice.
• Must be able to perform limited to full range heavy work requiring sitting, standing, and walking.
• Must be able to sit at a computer desk for multiple hours a day.
• Must possess vision, hearing, feeling, physical strength and dexterity necessary to perform all duties of an Intake Coordinator.
• Must be able to communicate effectively both orally and in writing. Must be able to give and receive instructions and information, both in person and via telephone.
• Work requires exerting force up to 50 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 10 pounds constantly in moving objects or materials.

Nice To Haves

• One or more years of intake experience.

Responsibilities

• Input Patient Referrals
• Manage Electronic Referral Systems
• Completing Daily Intake Report
• Accepting and Declining Referral
• Strong Customer Service Skills
• Administrative Duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED