Intake Coordinator
GRO Clinical Services LLC•Cincinnati, OH
•Onsite
About The Position
The Intake Coordinator manages the initial registration for new clients, acting as the primary point of contact to ensure a smooth, efficient entry into services. They verify insurance, gather medical histories, complete necessary documentation, and collaborate with our mental health staff to determine appropriate care levels, ensuring a supportive experience.
Requirements
- Exceptional communication (verbal/written)
- Empathy
- Ability to manage multiple tasks, and proficiency in Electronic Health Records (EHR) systems.
- Bachelor’s degree in psychology, social work, or related field is required; high school diploma may be acceptable depending on experience.
Responsibilities
- Review, process, and track incoming referrals from various sources.
- Screen clients for service appropriateness and conduct interviews regarding mental health history and current needs.
- Verify insurance eligibility, obtain prior authorizations, and schedule intake appointments with clinical staff.
- Work with clinical teams for case assignment and link clients to appropriate community resources.
- Provide urgent intervention and support over the phone to patients in distress.
Benefits
- Competitive salary and benefits package.
- A supportive and dynamic work environment committed to social impact.
- Opportunities for professional development and growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
