Intake Coordinator - Addiction Recovery

Summit BHC

4d•Onsite

About The Position

Make a difference from the very first call. Join a team that changes lives every day at Wooded Glen Recovery Center — a trusted name in addiction treatment and mental health recovery. As an Admissions Coordinator, you’ll be the first point of hope for individuals and families seeking care. If you’re compassionate, detail-oriented, and thrive in a fast-paced, purpose-driven setting, this could be the perfect fit. About Wooded Glen Recovery Center Located in the peaceful woods of Henryville, Indiana, Wooded Glen is part of Summit Behavioral Healthcare, a national leader in behavioral health treatment. We specialize in addiction recovery programs designed to restore wellness and dignity for every patient. At Wooded Glen, we believe in recovery with compassion. Our team supports one another as much as we support our patients. You’ll find: A collaborative, mission-driven environment where your work has real impact. Training and growth opportunities within Summit Behavioral Healthcare’s nationwide network. A chance to help individuals and families find hope, healing, and a fresh start.

Requirements

High school diploma or equivalent required; Bachelor’s degree in social work, psychology, counseling, or a related field preferred.
1+ year of admissions or healthcare experience, ideally within mental health or addiction recovery settings.
Strong interpersonal and communication skills — you’re empathetic, organized, and able to balance multiple priorities.
Familiarity with community resources, treatment coordination, and client documentation.
Professional phone etiquette and ability to maintain confidentiality at all times.

Responsibilities

Conduct pre-admission assessments and ensure all criteria and documentation meet facility and insurance standards.
Interview clients and families to understand needs, verify intake criteria, and provide guidance on treatment options.
Collaborate closely with referral sources and treatment partners, supporting smooth communication and positive outcomes.
Coordinate admission logistics — including transportation, scheduling, and paperwork — to ensure a seamless intake experience.
Maintain accurate, timely documentation in our CRM and support the flow of admissions through follow-ups and waitlist management.
Complete insurance verifications and pre-certifications in alignment with company policy.
Welcome and assist clients and visitors at the front desk, helping maintain a safe, calm, and professional lobby environment.