Intake Coordinator

Aston Carter•Bridgewater Township, NJ

4d•$23 - $24•Onsite

About The Position

As an Intake Coordinator, you will assist clients in identifying and submitting cases for various ANS products. You will maintain contact with a designated client list, providing updates on existing cases and entering data into a proprietary software system known as CIS. Additionally, you will support staff in processing and expediting assignments through various stages of completion.

Requirements

Customer service
Data entry
Proficiency in Excel
Bachelor's degree

Nice To Haves

Desire to learn and grow
Organizational skills
Time management skills

Responsibilities

Assist clients with identifying and submitting cases for various ANS products.
Maintain contact with designated client list, providing updates on existing cases.
Enter all data fields in proprietary software system, known as CIS.
Assist staff in processing and expediting assignments through various stages of completion.
Answer phone calls, as needed.
Ship and receive packages, mail, etc., as needed.
Utilize Microsoft Office applications to update and document cases.
Communicate with various outside parties and remote employees via telephone and Outlook email system.
Assist in scheduling professional appointments with outside parties including physicians, attorneys, and other professionals.
Scan, classify, and assign documents to the appropriate folders within case files.
Prepare and assemble medical files for review by office or remote professionals.
Assist with other administrative duties as required.
Handle a maximum case load of 250.