Intake Coordinator

Amerita•Charlotte, NC

23h•Onsite

About The Position

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location Charlotte, NC branch. Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions. Schedule:Monday - Friday 8:30am - 5:00pm

Requirements

High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
Minimum two (2) years of experience collecting referral information in the healthcare market
Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
Knowledge of insurance verification and pre-certification procedures
Understands the scope of services that Amerita can provide
Strong verbal and written communication skills

Responsibilities

Responsible for processing referrals received from referral sources.
Ensures that all required documentation has been received to process the referral timely
Ensures Intake referral checklists are complete
Enters patient demographic, insurance and authorization information into the computer system
Obtains authorizations and re-authorizations as required by payers and documents this in the computer system
Ensures that insurance verification is completed, and authorization is in place or requested prior to giving the referral to a pharmacist.
Understands which insurance companies have contracts with Amerita
Communicates with other departments including Sales and pharmacy staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery
Completes documentation of progress notes in computer system
Notifies patients/caregivers regarding insurance coverage and payment responsibilities
Maintains confidentiality of patient and proprietary information.