Intake Coordinator

Grace Community Care and Homes•Robbinsville Township, NJ

1d•$20•Hybrid

About The Position

Are you the calm in the chaos, the organizer of details, and the friendly first voice people remember? We’re looking for a high-integrity Intake Coordinator who thrives in a fast-paced environment and understands the importance of precision, professionalism, and compassion—especially when serving individuals with Intellectual and Developmental Disabilities (IDD) and those seeking housing support services. This role is ideal for someone who enjoys structure, confidentiality, and meaningful work, and who prefers being in-office as their primary workspace, with some remote flexibility as needed.

Requirements

Minimum of 3 years experience in: Medical intake, healthcare administration, IDD services, or Customer service in a regulated or professional environment
Strong understanding of confidentiality, ethics, and integrity
Exceptional communication and organizational skills
Ability to work efficiently in a fast-paced, high-volume environment
Comfortable with technology and learning new systems quickly
Professional demeanor and judgment at all times.
High-speed, reliable internet
Ability to use their own device when working remotely
Must be dependable, punctual, and able to manage time independently

Responsibilities

Serve as the first point of contact for new IDD and housing support referrals
Process and manage intake documentation accurately and efficiently
Conduct intake screenings, verify eligibility, and ensure completeness of records
Coordinate with internal teams, case managers, and external partners
Maintain compliance with IDD and housing support regulations and standards
Communicate professionally with families, support coordinators, and stakeholders
Manage multiple priorities while maintaining attention to detail and empathy