Intake Coordinator - Weekends - Part Time

Pyramid Healthcare•Newport News, VA

8h•$18 - $20

About The Position

The Intake Coordinator is a vital member of the admissions team and serves as the first point of contact for incoming clients. This role ensures a smooth, supportive, and compliant admissions and discharge process by coordinating documentation, assessments, communication, and insurance-related requirements.

Requirements

High school diploma or equivalent required
Strong organizational, communication, and multitasking skills

Nice To Haves

Prior experience in behavioral health or substance use treatment preferred
Knowledge of insurance authorization processes and intake procedures is a plus

Responsibilities

Facilitate and complete admission paperwork; verify required documentation (e.g., identification, insurance) and collaborate with nursing staff
Conduct level-of-care assessments and complete required documentation (e.g., PCPC/ASAM)
Manage insurance processes, including precertification and utilization review communication
Assist clients with Medical Assistance applications and coordinate with external partners as needed
Communicate with probation/parole officers and employers, as appropriate and with proper consent
Maintain accurate client records, including photographs and documentation
Coordinate discharge planning, including scheduling outpatient appointments and support services
Conduct prescreens via phone and in person; enter data into the EHR and schedule assessments
Ensure confidentiality and compliance with all regulatory and organizational standards
Complete required trainings and perform additional duties as assigned