Intake Coordinator

Traditions Health•Cuyahoga Falls, OH

2d•Onsite

About The Position

Traditions Health is seeking a new Intake Coordinator to join our growing Hospice Team in Cuyahoga Falls! About Us: Traditions Health is a leading provider of hospice, home health and palliative care. The company provides care to over 8,500 patients across 19 US states. The company has recently been named to the 2021 Inc. Magazine's “Inc. 5000” list of fastest-growing businesses. As the company continues to expand across the country, Traditions Health remains committed to the same values on which it was founded: focusing on providing patient-focused, compassion-driven care while building strong relationships in the communities it serves. What Can Traditions Health Offer? · Work/Life Balance · Competitive Pay and Benefits · Supportive Senior Staff · Autonomy Primary function is to facilitate the intake referral process, coordinate care with the interdisciplinary team and the referral source

Requirements

Education: High diploma or equivalent
Experience: At least one year of experience is preferred, working in a health care related industry.
Knowledge and Skills: Must be able to read and write in English and follow instruction
Employee should possess reasonable knowledge in computer systems
Able to communicate well both verbally and written
Transportation: Reliable transportation and valid and current auto insurance.
Environmental and Working Conditions: Works in a routine office environment. Noise level may be moderately high, ability to work a flexible schedule and extended hours. Ability to travel locally and some exposure to inclement weather. Possible exposure to toxic materials, toner, etc.
Physical and Mental Effort: Prolonged sitting and some standing required. Occasional need to lift, pull, carry and push items weighing up to fifty pounds. Requires working under some stressful conditions to meet deadlines. Requires the potential facilitating of patient/family individualized needs under time constraints. Requires hand-eye coordination and manual dexterity.
Required problem solving skills.

Responsibilities

Understands and exhibits Traditions Health Care Mission Statement
Understands and exhibits Traditions Health Care Core Values
Coordinate/Communication the routine office environment under the guidance of the DON
First responders to phones- Ensuring phones are answered and calls are directed professionally and efficiently to appropriate staff while maintaining a pleasant and helpful demeanor.
Referral Intake- Coordinate and communicate all aspects and processes of new admissions, to include DME coordination in a timely manner.
Verifies Insurance benefits and documents in notes section of the patient’s chart. Additionally per certify initial insurance coverage; enters patient information regarding authorizations/coverage approval.
Follow-up coordination for all referrals and maintain detailed comprehensive documentation in EMR
Follow-up customer service calls for referrals and patients
Monitor and Schedule visits Nursing and other disciplines, as needed for patient in EMR
Process Plan of Care, physician orders and communication notes in a timely manner
Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.
Provide excellent customer service to patients/family, team members and other health care professionals
Report and monitor compliance of policies and procedures according to Medicare guidelines and Company policies.
Demonstrate commitment, professional growth and competency.
Provide computer support and data entry
Complete all other duties as assigned in a timely manner
Other job duties as assigned by supervisor

Benefits

Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.
Health Savings Account with employer contribution
Company sponsored life insurance
Supplemental life insurance
Short and long-term disability insurance
Accident & Critical Illness
Employee Assistant Program
Generous PTO (that increases with your tenure)
401(k) Retirement Plan with Employer Match
Mileage reimbursement
Continuing education opportunities