Intake Coordinator - Registered Nurse (RN)

UHS • Pembroke, MA

1d • Onsite

About The Position

This is a full time, 32 hour per week, evening shift (3-11pm) position. This position requires weekend coverage.
Pembroke Hospital is a 120-bed acute care, inpatient behavioral health facility located south of Boston, in Pembroke, MA. Situated on 26 acres, we offer inpatient and partial hospitalization treatment to teens, adults and older adults, and our services are designed to assess, stabilize, and treat patients by addressing their primary symptoms and problems. At Pembroke Hospital, all positions begin and end with caring for the Patient. By Listening Deeply and Understanding the Story of our Patients, we will Make a Difference in the Lives we Touch.
The Intake Coordinator (RN) is responsible for working collaboratively in the admissions department responding to inpatient referral requests from clinicians, patients, family members, managed care company staff, and others. The Intake Coordinator must answer calls entering the queue (or coming in on direct extensions) and process demographic, clinical and insurance information in a manner consistent with service excellence and that ensures efficient and effective call processing, leading to a patient admission to Pembroke Hospitals program or providing appropriate information to the caller. The Intake Coordinator - RN is an adjunct to the department and is available as an immediate resource to non- clinical staff to assist them in ensuring appropriate medical screening in order to facilitate timely and expedited placement of patients within Pembroke Hospital facilities who meet admission guidelines.

Requirements

• MA RN License
• One (1) or more years of experience working in hospital intake/admissions and/or behavioral health nursing.

Responsibilities

• Complete the intake call sheet on all referrals including for inpatient as appropriate for the position.
• Gather all necessary demographic, clinical and financial information on call sheet.
• Ensures information is accurate and complete as call sheet is transmitted to hospital clinical and business office staff.
• Request evaluation from ESP/ED/Referrer as appropriate.
• Assist Intake Coordinators when requested in interpretation of lab values, and diagnostic testing within Pembroke guidelines in order to facilitate appropriate referrals to facilities.
• Review for first call acceptance of appropriate patients based on Pembroke protocols
• In a timely manner, notify the units of pending admissions.
• Send completed call sheets and insurance verification/authorization to Hospital Unit, Utilization Review and Business office
• Maintain accurate, up-to-date bed availability including update hospital staff of pending admissions or cancellations.
• Update external bedboard on regular basis
• Adhere to department procedures related to waitlisted patients, transferring cases.
• Contact the CEO when a review is necessary or patient delayed
• Perform other duties as assigned/required by this position

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Further your education at a low cost through our Tuition Discount partnership with Chamberlin University
• Student Loan Repayment - $200 per month
• Tuition Reimbursement - $5,000 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees