Intake Coordinator LPN

Brighton Hospice•Kansas City, KS

About The Position

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Requirements

Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred
Proficient with Microsoft applications including Word and Excel
Strong time management and organization skills
Strong ability to multi task and prioritize
Excellent telephone and customer service skills
Proficient with medical terminology

Responsibilities

Answers telephone inquiries and channels them appropriately
Assists with tracking and processing referrals
Assist with audits and chart reviews as assigned
Uploads documents to electronic medical records system
Provides feedback on process and flow improvement
Assists with scheduling goals of care and admission visits
Work with sales team to receive incoming referral information
Assists on weekends/holidays as needed
Other duties as assigned by Director of Intake

Benefits

Actual Work/Life Balance
Competitive Pay
Benefits Package including Medical, Dental, and Vision insurance
Paid Time Off
401k plan with employer match and 100% vesting after 90 days of employment
A culture with an emphasis on appreciating and valuing the team member
The opportunity to be part of a rapidly growing national company, with possible position upgrades

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