Intake Coordinator - Clinical (Home Care)

Adventist Health

18h

About The Position

Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been recipients of Home Care Elite awards. So whether you're looking for the buzz of a large city, the tranquility of nearby mountain bike trails or something in between, we encourage you to explore our organization. Job Summary: Processes home care referrals and coordinates amongst the clinical staff, referral source, and community liaison to ensure our patients are properly entered into the system, scheduled for a visit, and all stakeholders are informed of the patient status. Provides clinical guidance and identifies educational opportunities. Critically assesses a patient's condition, progress and ongoing needs in order to enhance the case manager's knowledge of the patient's home care needs.

Requirements

Associate's/Technical Degree in nursing or equivalent combination of education/related experience: Required
Current Registered Nurse or Licensed Vocational Nurse or Licensed Practical Nurse in the state of practice: Required

Nice To Haves

Three years' experience in Home Care: Preferred

Responsibilities

Receives and appropriately documents new referrals in a timely manner.
Participates in coordinating care with patient and interdisciplinary team.
Interfaces with physician offices and community liaisons to assess and process referrals and admissions for service.
Provides effective communication to patients, staff members, other health care professionals and referral sources.
Provides information and assistance to members of the community who have questions about home and community-based needs.
Responds to patient and agency needs in a professional and creative manner.
Verifies patient insurance and explains benefit information to patients and case managers.
Answers incoming calls for intake patients as well as assists with overflow as necessary.
Maintains confidentiality of all information and adheres to all HIPAA guidelines/regulations.
Distributes referrals to appropriate clinicians that include intake data, essential background information, and plan of care.
Works independently, meets time deadlines, and manages multiple tasks.
Works closely with all referral sources to establish and maintain great communication.
Participates in various clinical work activities including faxing, scanning, emailing, and copying.
Performs other job-related duties as assigned.