Intake Center Program Associate - (Full Time $18.00/hour)

Catholic Charities of Onondaga County•Syracuse, NY

8d•$18

About The Position

Overview Thrive and Change Lives Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives. We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work! Flexible Work Schedules Remitted Tuition Professional Development Competitive Pay and Work Life Benefits Professional Supervision and Coaching Recognition and Appreciation Programs Opportunities for Growth and Promotion Responsibilities The Intake Program Associate will help facilitate the transport of individuals and families to shelter. Conduct initial d iversion/intake screening prior to contacting 211 to verify homelessness eligibility of individuals and families. Support the quarantine placement of COVID individuals and families in DSS-contracted hotel. The Intake Program Associate will r espond to all incoming calls from clients and/or providers . Pick up clients and transport them to the appropriate shelter as determined by 211/DSS, s upport quarantine of COVID clients through proper documentation prior to their hotel placement, transportation to quarantine, and providing food, hygiene items, hotel rules. They will work with designated hotel agencies/shelters to provide a warm client hand off. M aintain and update transportation logs and documentation via shift notes, and c ommunicate with other shift Program Associates/Caseworkers/admin as needed. They will e nsure there is adequate staffing prior to leaving a shift. Observes all safety rules and regulations including use of personal protective equipment. Maintain guidelines established by the funding sources and Catholic Charities policies and procedures. Perform additional duties related to housing individuals and helping them remain housed, including but not limited to furnishing and supplying apartments. This is a Full Time Position at 35 Hours a Week. Pay For This Position is $18.00 Per Hour

Requirements

H.S. Diploma or G.E.D. with up to three (3) years relevant experience or an equivalent combination of education and relevant experience
Valid N.Y.S. Driver’s License
N.Y.S. Central Registry clearance

Nice To Haves

Experience working with homeless population preferred.

Responsibilities

help facilitate the transport of individuals and families to shelter
Conduct initial d iversion/intake screening prior to contacting 211 to verify homelessness eligibility of individuals and families
Support the quarantine placement of COVID individuals and families in DSS-contracted hotel
respond to all incoming calls from clients and/or providers
Pick up clients and transport them to the appropriate shelter as determined by 211/DSS
support quarantine of COVID clients through proper documentation prior to their hotel placement, transportation to quarantine, and providing food, hygiene items, hotel rules
work with designated hotel agencies/shelters to provide a warm client hand off
Maintain and update transportation logs and documentation via shift notes
communicate with other shift Program Associates/Caseworkers/admin as needed
ensure there is adequate staffing prior to leaving a shift
Observe all safety rules and regulations including use of personal protective equipment
Maintain guidelines established by the funding sources and Catholic Charities policies and procedures
Perform additional duties related to housing individuals and helping them remain housed, including but not limited to furnishing and supplying apartments