Intake Case Manager

Community Teamwork • Lowell, MA

73d • $24

About The Position

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. We offer a supportive, mission-driven environment where you can thrive both personally and professionally. At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

Requirements

• Bachelors Degree preferred, preferably in a Human Services related field. Minimum 5+ years direct case management experience may substitute for degree.
• 2 years of experience working with at-risk youth.
• Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education.
• Minimum of one year assessment, advocacy and case management work in a Human Service field required.
• Demonstrated knowledge of community resources available to low-income individuals and families.
• Excellent customer service, organizational, oral and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficient computer skills required in basic computer software and data collection systems.
• Excellent crisis management skills.
• Ability to maintain accurate records and confidentiality of information.
• Excellent attention to detail.
• Valid Drivers License.

Nice To Haves

• Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred.

Responsibilities

• Complete intake and assessments for youth and young adults with continued supportive services focusing on housing needs, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills.
• Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements.
• Work closely with individuals to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process.
• Work as part of a dynamic team, focusing on a wrap around model of service, including supports in navigating mental health, outreach, housing supports, and educational components.

Benefits

• Hourly Pay: starting at $24.34
• Casual work environment
• 4 weeks of Paid Time Off
• Medical, Dental, and Vision insurance
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays (including one floating holiday)
• Paid sick leave
• Career advancement and professional development opportunities
• 5% contribution to your 401K retirement account after 6 months of employment, whether or not you participate on your own
• 37.5 hour work week but paid for 40 hours
• Great co-workers and a fulfilling mission

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees