Intake Assessment Technician (PRN)
About The Position
JOIN OUR TEAM AS AN INTAKE ASSESSMENT TECHNICIAN! (PRN) + GENEROUS SHIFT DIFFERENTIALS (weekday overnights, weekend days & weekend overnights) Your Work Matters How will you make a difference? Are you an empathetic and dedicated professional seeking to positively impact the mental well-being of individuals? Your opportunity awaits at Silver Oaks Behavioral Hospital! The Intake Assessment Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work to ensure smooth transition into the admission process. Assist in monitoring to assure the safety of the patient. The Intake Assessment Technician will be responsible for:
Requirements
- Education & Licensure: Bachelors’ degree preferred. Must maintain a valid driver's license in the applicable state.
- Experience: One year of related experience, with a knowledge of psychiatric patient care techniques with understanding of mental illness, preferred.
- Additional Requirements: May be required to work overtime and flexible hours.
Nice To Haves
- One year of related experience, with a knowledge of psychiatric patient care techniques with understanding of mental illness, preferred.
Responsibilities
- Receiving referral calls, obtaining minimal demographic information, and referring the call to the appropriate source or scheduling an assessment.
- Process all requests for information and external referrals.
- Completes pre-certifications as needed.
- Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager.
- Determine what Releases of Information are needed, and process them accordingly, per policy.
- Assist in obtaining needed records and information.
- Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.
- Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.
- Maintains log of received calls and disposition of the calls, and other informational tools as assigned.
- Establishes and maintains effective relationships with customers, practicing good standard of customer service.
Benefits
- 401(k) + matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental insurance
- Short-term and long-term disability insurance
- Paid time off
- Paid holidays
- Cafeteria on site + discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Number of Employees
101-250 employees
