V104 - Intake and Scheduling Specialist

Job Duck

4d • Remote

About The Position

This role at Job Duck offers the opportunity to support a fast‑paced professional environment where responsiveness and smooth communication truly make a daily impact. The position centers around assisting clients with care, managing incoming calls with a warm and engaging presence, and ensuring that follow‑ups and intakes are handled with clarity and consistency. You will contribute by preparing polished templates, maintaining accurate spreadsheets, and coordinating schedules so operations run seamlessly. A candidate who thrives in this role enjoys interacting with others, communicates with confidence, and stays organized even when navigating multiple software tools at once. If you bring strong English skills and a naturally outgoing approach to your work, you will excel here.

Requirements

• Strong written and spoken English
• Excellent grammar and communication skills
• Responsive and detail‑oriented
• Comfortable using multiple software platforms simultaneously
• Outgoing communication style
• Ability to stay organized while handling varied administrative tasks
• CRM: Lawmatics
• VoIP: RingCentral
• Internal communication: Microsoft Teams Channel, Slack
• Outlook

Responsibilities

• Answering phone calls (approximately 10/day), it can vary
• Handle scheduling and calendar coordination
• Support general administrative functions
• Create and maintain spreadsheets
• Templates drafting.
• Client intake and follow-up.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed