Insurance Verification Specialist (Healthcare)

CoreLife • Linthicum Heights, MD

15h • Onsite

About The Position

The Insurance Verification Specialist is responsible for verifying patient insurance eligibility, benefits, authorizations, and referrals prior to services. This role ensures patients understand their coverage and supports a seamless patient experience through accurate and timely insurance verification. Why Join CoreLife Mission-driven healthcare organization transforming patient outcomes Collaborative, team-based environment Growth opportunities within Revenue Cycle operations Direct impact on patient financial transparency and care access

Requirements

• High School Diploma or GED
• Minimum 2 years of experience with insurance verification, benefits, or eligibility
• Minimum 2 years of customer service experience
• Strong communication skills (phone and written)
• High attention to detail and accuracy
• Ability to multitask and meet deadlines

Nice To Haves

• Associate’s degree
• Experience with medical billing or accounts receivable (AR)
• Experience with EPIC and/or NextGen (Professional Billing Module)
• Healthcare or revenue cycle experience
• Microsoft Excel proficiency
• Experience with insurance portals and eligibility tools
• Data entry accuracy and system navigation

Responsibilities

• Verify insurance eligibility, benefits, authorizations, and referrals for all new patients
• Educate patients and internal staff on coverage and eligibility details
• Conduct high-volume outbound calls to insurance companies
• Ensure accuracy of patient demographics and insurance information
• Document verification details accurately in the system
• Meet productivity and turnaround time expectations in a fast-paced environment
• Collaborate with clinical and administrative teams to resolve insurance issues
• Perform additional duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees