Insurance Team Member for Orthodontic Office
About The Position
Are you looking for a stable, people-focused career in a positive, family-friendly environment? Join our growing orthodontic practice as an Insurance Team Member, where you’ll play a key role in supporting patients and families throughout their orthodontic journey. We are a patient-centered, family-owned orthodontic office that believes in teamwork, integrity, and creating smooth, stress-free experiences for every patient. No insurance or orthodontic experience is required—we provide paid, hands-on training and ongoing support to help you succeed.
Requirements
- A detail-oriented, organized individual who enjoys independent work and problem-solving
- Friendly, professional communicator who enjoys helping people
- Self-motivated, dependable, and goal-oriented
- Comfortable working with computers and learning new systems (training provided)
- Positive attitude with a patient-first mindset
- Strong sense of integrity and accountability
- High school diploma or GED required
Responsibilities
- Verify orthodontic insurance benefits and coverage for patients
- Submit and track insurance claims and pre-authorizations
- Post insurance payments and reconcile accounts accurately
- Appeal denied or underpaid claims
- Communicate clearly with patients and families regarding insurance and financial options
- Maintain organized and accurate patient and insurance records
- Support patient follow-ups to ensure timely processing and treatment coordination
- Collaborate with clinical and administrative team members to keep workflows running smoothly
Benefits
- Family-owned, supportive workplace
- Paid training—no prior orthodontic or insurance experience required
- Opportunities for growth and advancement
- Health, Vision, and Dental Insurance
- 401(k) with employer match
- Paid Time Off
- Weekly or consistent pay schedule
- Bonus potential
- Fun, company-sponsored events
- Free parking
- Certified Great Place to Work culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
