Box Office Team Member

Sacramento Republic FC • Sacramento, CA

4d • $17 • Onsite

About The Position

Box Office Representatives serve as the first point of contact for fans on matchdays and play a crucial role in delivering an outstanding stadium experience. Team members assist guests with purchasing single-match tickets, resolving ticketing questions, and providing general information about Republic FC and the stadium. Representatives are also responsible for supporting stadium health and safety protocols while maintaining a welcoming and efficient environment.

Requirements

• Must be willing and able to work flexible hours, including evenings, weekends, and/or holidays.
• Must be able to adhere to pre-scheduled shifts and be on-time for those shifts.
• Must be available for approximately 80% of all home matches, including Season Opener (early March), State Fair (August), and Season Finale (late October). Full 2026 schedule can be found here: https://www.sacrepublicfc.com/schedule/ .
• Able to work outdoors in inclement and/or hot weather.
• Able to adapt to changing priorities and work effectively in a fast-paced environment.
• Excellent relationship building and interpersonal skills, with the ability to communicate comfortably and effectively with guests & teammates
• Provide excellent customer service, problem solving and communication skills.
• Able to scan tickets and assist with other stadium operations as needed.
• Such other duties, activities, and roles as the company from time to time may designate in its sole and absolute discretion.

Nice To Haves

• Experience with Seatgeek Ticketing Software
• Previous Box Office Experience

Responsibilities

• Deliver exceptional customer service through strong communication, problem-solving, and interpersonal skills.
• Assist fans with ticket purchases, including same-day single-match ticket sales for walk-up customers.
• Troubleshoot ticketing concerns and answer questions about Republic FC, stadium policies, and matchday procedures.
• Operate ticketing systems such as SeatGeek Unify, Account Manager, and the SRFC Mobile App.
• Support matchday operations as needed, including scanning tickets and directing guests.
• Help uphold stadium health and safety standards.
• Perform additional duties or responsibilities as assigned by the organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed