Insurance Service Professional II- REMOTE

TEKsystems • Genoa Charter Township, MI

19d • $22 - $25 • Hybrid

About The Position

As a member of the Customer Service Center team, you will work with independent insurance agents and their customers to create an outstanding service experience. By joining the team, you can expect to take part in a comprehensive training program that will prepare you for success. You will learn our client's service philosophy and receive system and skills training that will position you for career growth within the Personal Lines organization.

Requirements

• Licensed Personal Lines (PL) or Property & Casualty (P&C) Agent- MUST HAVE
• 2+ years of experience in a Personal Lines and or P&C industry role, call center experience strongly preferred.
• Consultative approach
• Experience in both service and sales
• Technical abilities

Responsibilities

• Ability to handle all calls and make appropriate decisions or take appropriate action with minimal assistance needed from other team members or departments.
• Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately relay information and make simple to complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures, and philosophy for multiple states.
• Ability to interpret and verify coverages and data.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees