Insurance Representative
About The Position
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. They empower their 99,000+ associates to bring their skills and expertise every day to reimagining healthcare. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, Ascension offers an inclusive and supportive environment where contributions truly matter. This role is for an Insurance Representative located in Jacksonville, FL, within the Patient Access Department, on a PRN schedule.
Requirements
- High school diploma or equivalent required.
- 1+ years related experience required.
Responsibilities
- Facilitate comprehensive patient care navigation by managing referrals, verifying insurance eligibility and coverage, and securing necessary authorizations for services.
- Coordinate patient appointments efficiently, ensuring adherence to network requirements and timely scheduling.
- Maintain expert knowledge of referral policies, payer requirements, and managed care protocols to determine patient financial responsibility.
- Serve as the primary point of communication between patients, providers, and third-party payers regarding insurance status and potential barriers to care.
- Accurately document all authorization, coverage, and appointment details in the patient's medical record.
Benefits
- 403(b) plan
- Employee Assistance Program
- counseling and peer support
- spiritual care and stress management resources
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
