Insurance Representative Cardiology

AscensionJacksonville, FL
2dHybrid

About The Position

Your future role at a glance Location: Jacksonville, FL Facility: Ascension St. Vincent's Riverside DePaul Building Schedule: Full Time, Hybrid Position Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

  • High school diploma OR equivalent required.
  • 2+ years prior authorization experience required.

Responsibilities

  • Facilitate comprehensive patient care navigation by managing referrals, verifying insurance eligibility and coverage, and securing necessary authorizations for services.
  • Coordinate patient appointments efficiently, ensuring adherence to network requirements and timely scheduling.
  • Maintain expert knowledge of referral policies, payer requirements, and managed care protocols to determine patient financial responsibility.
  • Serve as the primary point of communication between patients, providers, and third-party payers regarding insurance status and potential barriers to care.
  • Accurately document all authorization, coverage, and appointment details in the patient's medical record.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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