About The Position

In an environment of continuous quality improvement, the Insurance Recoupment Specialist is responsible for managing and resolving insurance recoupments, offsets, and take-backs to ensure accurate and compliant revenue recognition within the health system. This role supports the Revenue Integrity Department by identifying, researching, validating, and reconciling payer-initiated recoupments, as well as working collaboratively with internal departments and payers to prevent inappropriate recoveries and maintain compliance with payer contracts and regulatory requirements.

Requirements

  • An Associates degree (or equivalent experience) in a healthcare-related field is required.
  • Demonstrated leadership skills.
  • Excellent verbal, presentation, and written communication skills.
  • Advanced critical thinking, problem-solving and analytical abilities.
  • Ability to inspire and influence others to accomplish goals.
  • Ability to work effectively under strict time constraints.
  • Flexibility to manage changing priorities.
  • High standards for performance, quality, credibility and integrity.

Nice To Haves

  • Bachelor degree (or equivalent working experience) in a healthcare-related field is preferred.

Responsibilities

  • Review, analyze, and reconcile insurance recoupments, take-backs, offsets, and overpayment requests from payers.
  • Validate the accuracy and legitimacy of payer recoupments in accordance with payer contracts, billing regulations, and internal policies.
  • Coordinate with Patient Financial Services, Coding, Compliance, and Contracting teams to research and resolve disputed recoupments or incorrect adjustments.
  • Initiate appeals or refund requests when payer recoupments are found to be inaccurate or non-compliant.
  • Monitor and track recoupment activity in the billing system to ensure proper financial reporting and timely resolution.
  • Participate in Revenue Integrity initiatives to improve charge capture accuracy, compliance, and revenue protection.
  • Prepare detailed documentation to support findings, appeals, and audit responses.
  • Utilize independent judgment and exercise discretion to ensure timely review and auditing of recouped claims.
  • Identify root causes of recoupment trends and collaborate with internal teams to implement corrective actions or process improvements.
  • Maintain current knowledge of payer policies, reimbursement methodologies, and federal/state regulations affecting overpayments and recoupments.
  • Assist with developing and maintaining reporting metrics related to recoupment volumes, trends, and financial impact.
  • Consistently maintain productivity and accuracy standards in highly challenging environment.
  • Assumes all other duties and responsibilities as necessary.

Benefits

  • Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees.
  • To learn more about the many benefits we offer, please visit our website at www.mhsystem.org/benefits.
  • Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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