Insurance Marketing Account Executive (Broker)

EPIC Brokers•Birmingham, AL

2h•Hybrid

About The Position

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: This team is based in-office in Birmingham, AL and has been voted a Best Place to Work! The team works hard & plays hard; their teamwork & culture is a huge part of their success. Their specialty is supporting clients in the commercial construction, infrastructure, & oil & gas industries. This is an exciting opportunity to join a driven, energetic, fun team! The Insurance Marketing Account Executive's (aka Broker or Placement Specialist) is involved throughout the life of the policy - not just at point of new business or renewal, but throughout the year. The Marketing Account Executive builds relationships with clients and carriers to provide high-touch service. The main functions are to provide day-to-day customer services including completing ad hoc projects as needed, responding to client questions, providing insurance program design and risk-related consulting advice, and negotiating and implementing clients’ insurance programs. Marketing Account Executives communicate frequently with clients and provide day-to-day supervision over the coordination and execution of all facets of both the account service plan and routine transactions. In all areas, it is expected that the Marketing Account Executive will actively seek to cultivate, improve and cement a positive client relationship and use the EPIC resources necessary in performing these functions.

Requirements

Candidates with at least 5+ years of insurance marketing / placement / brokering experience.
Individuals who thrive on collaboration, valuing accountability, and being committed to excellence.
Candidates with strong, professional communication, problem-solving and relationship-building skills, who enjoy providing top-notch service to internal and external customers in a fast-paced environment.
Positive and outgoing disposition, eager to work as a team but also functions well working independently.
Bachelor’s degree required
Minimum five (5) years’ experience in a commercial agency in client service and/or marketing
Valid Property & Casualty License
Maintain and manage required licensing continuing education requirements
Proficiency with Microsoft products; ability to effectively use other account management tools including Sagitta and ImageRight
Strong customer service skills with an ability to assess insurance coverage needs and make recommendations
Thorough understanding of Commercial Lines underwriting, coverages and risk analysis
Must be detail oriented, excel in a fast-paced environment, able to meet deadlines and work with a sense of urgency
Excellent written and verbal communication skills
Goal oriented and highly self-motivated and resourceful to achieve results
Ability to work independently, as well as collaboratively in a team environment

Nice To Haves

Advanced insurance designation preferred: AAI or CIC

Responsibilities

Assumes ownership of customer concerns and feedback through successful resolution
Manages renewal process from start through close
Client facing Insurance Professional
Ability and confidence to manage renewal and program updates throughout the year for large, complex clients with limited oversight
Train, develop, and delegate to marketing associates for assistance in efficiently completing renewals and ongoing program management
Attends pre-renewal meetings and discusses renewal exposures and strategy with service team.
Remarkets accounts as needed per pre-renewal meetings and obtains quotes with other carriers to confirm that the client’s current program is best product option for accounts.
Negotiates renewals with carriers and reviews quotes for accuracy.
Prepares proposals, applications and other necessary policy records and submits applications and renewals to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies
Binds coverage within company guidelines, maintains accurate and complete files on all policies written, and updates system
Verifies policy and policy changes information
Fields and responds promptly to inquiries from client, carriers, and Producers
Conducts pre-audit analysis and meets with client and carrier personnel at audits and inspections when requested or needed
Prioritizes work flow and follows standard procedures for processing applications, policy changes, renewals, endorsements, audits and cancellations
Assists with the retention of renewing accounts and looks for new sales opportunities by cross-selling and rounding out accounts
Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards
Serves as a resource to others in the department or organization for assistance with processes, procedures and knowledge of insurance
May assist with training of other service staff
Participate in the process of acquiring new business as needed which may include travel to prospective client offices
Responsible for at least one area of responsibility within marketing team for efficient management and training of all marketing account executives
Other duties as assigned.

Benefits

Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation