Insurance Manager

Empower Federal Credit UnionSyracuse, NY
8d$95,629 - $143,444Onsite

About The Position

The Insurance Manager provides leadership and strategic oversight for Empower Insurance Services (EIS). This role directly manages the Insurance Service Manager and Insurance Agents, ensuring operational success, regulatory compliance, and member-service excellence across the insurance services business unit. The Insurance Manager is accountable for driving growth, optimizing workflows, and maintaining high standards of performance and professionalism within the team. The annual salary range for this position is: $95,629.24-$143,443.86 This role is based in Syracuse, New York and requires full-time, on-site presence at our Empower FCU Insurance offices.

Requirements

  • 5 to 8 years of progressively responsible experience in insurance services, including:
  • Property & Casualty (personal and/or commercial lines)
  • Compliance and regulatory oversight
  • Client account management and service delivery
  • Business planning, reporting, or operational improvement initiatives
  • Previous leadership or supervisory experience is highly desired.
  • A bachelor's degree in business administration, management, insurance, sales, or equivalent practical work experience.
  • Active professional licensing in the following areas:
  • NYS Personal Lines Property & Casualty Insurance (required)
  • Commercial Lines Property & Casualty Insurance (optional)
  • Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
  • Proficiency with multiple computer and web-based systems.
  • Strong analytical ability with aptitude for figures, calculations, and financial data.
  • Excellent organizational skills with strict attention to detail.
  • Ability to work effectively in a busy, sometimes stressful environment.
  • Persuasive communication and sales skills to influence clients and colleagues.
  • Knowledge of insurance licensing requirements and continuing education standards.
  • Ability to identify and implement workflow/process improvements.

Responsibilities

  • Business Planning, Performance Monitoring & Reporting
  • Regulatory Compliance, Documentation & Industry Engagement
  • Staff Leadership, Development & Supervision
  • Client Account Review & Service Oversight
  • Collaboration, Marketing & Business Development

Benefits

  • Medical and Dental Insurance
  • 401K with Employer Match
  • Holiday Pay
  • Paid Time Off
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