Insurance Follow Up Team Lead

UHS • Richmond, VA

5d

About The Position

Atlantic Region CBO: The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. https://jobs.uhs.com/atlantic-region-cbo The Atlantic Region CBO is seeking a dynamic and talented Collections Team Leader- Central. The Collections Team Leader is responsible for working in conunction with the Collections Manager to coordinate the operatioal activities of the Collections department.

Requirements

• Strong Microsoft Office skills (Excel, Word, Outlook)
• Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.
• Familiarity insurance collections and 1-3 years healthcare business office experience preferred.
• High school diploma or equivalent
• 3-5 years collections experience preferred.

Responsibilities

• Handle difficult patient and third party payer calls escalated by the Collection Specialists.
• Work and monitor high dollar outstanding claims or special collection work list.
• Review accounts recommended for write off to ensure collection procedures were followed prior to placement.
• Completes training of new hires and ongoing in services as appropriate concerning areas of responsibility and payer specific updates.
• Establish and build relationships with major payer representatives at third party insurance companies.
• Serve as a support person for Collection Specialists by answering questions/concerns regarding complaints from insurance companies, patients and other personnel
• Review and/or create daily, weekly and monthly reports as assigned.
• Assist department manager and assistant director with developing individual and group departmental goals and objectives.
• Other duties as assigned.

Benefits

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees