Insurance Consulting Manager

Centric Consulting • Boston, MA

1d • Hybrid

About The Position

Centric Consulting is seeking an Insurance Consulting Manager to lead client-facing project delivery while cultivating strong executive relationships that drive long-term partnership and business growth. This role blends insurance domain expertise, project/program management, and strategic client engagement to help our insurance clients modernize operations, improve customer experience, and deliver transformational initiatives.

Requirements

• Deep understanding of the Insurance industry, including current issues, modernization trends, and best-practice solutions.
• 10+ years of project management experience, including 6+ years within the insurance sector—preferably in a consulting or internal strategy/transformation role.
• Experience working across business and technology functions (e.g., Data & Analytics, Process Improvement, RPA, Project Management).
• Strong experience in Property & Casualty insurance across the end-to-end policy life cycle.
• Hands-on experience with Policy Administration systems (Policy, Billing, Claims).
• Passionate about helping insurance clients transform their business through technology and operational excellence.
• Executive-level written and verbal communication skills, both internally and with clients.
• Broad awareness of industry trends, market forces, and emerging technologies.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Understand client strategies, challenges, and business objectives, and translate them into actionable project goals.
• Lead the delivery of complex insurance projects, from planning through execution and implementation - ensuring alignment with client strategic priorities.
• Oversee delivery of detailed project plans, workstreams, timelines, and budgets to ensure successful execution.
• Monitor project metrics and proactively address deviations in quality, cost, scope, or schedule.
• Direct and mentor project team members, providing timely feedback and promoting high-quality delivery and client satisfaction.
• Lead custom software development or integration projects and guide teams through all phases of the SDLC (planning, requirements, development, testing, deployment).
• Build trusted advisor relationships with client partners and executive sponsors.
• Proactively identify opportunities to expand engagement and support account growth.
• Support proposal development, including solutioning, SOW creation, and pricing strategy.
• Serve as a steady, adaptable presence in challenging situations, helping clients navigate change and uncertainty.
• Analyze existing business and technical processes, identify improvement opportunities, and develop innovative solutions tailored to insurance clients.
• Apply deep knowledge of P&C, Life, or Specialty Insurance operations to guide solution design and delivery.
• Provide insights into industry trends, regulatory impacts, and modernization opportunities.
• Leverage knowledge of Policy Admin Systems (Policy, Billing, Claims) and related insurance technologies.

Benefits

• competitive compensation
• comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.
• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager