Insurance Client Service Specialist

Marsh McLennan•Greensboro, NC

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Specialist at Marsh & McLennan Agency LLC (MMA) Company . Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Service Specialist on the Service Center team, you’ll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectation of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up. Shift for this team: 10:15 am to 7:15 pm Important: Position requires Property & Casualty Insurance License. MMA will provide licensing course and licensing exam. Colleagues will be given two attempts to pass the exam.

Requirements

High School graduate or equivalent education and/or related experience
Strong interpersonal skills, especially telephone demeanor
Independent thinking with an ambitious goal-oriented mindset
Strong team player worth ethic and willingness to help reach all goals
Demonstrate proficiency of basic computer applications, such as Microsoft Office products
Position requires Property & Casualty Insurance License. MMA will provide licensing course and licensing exam. Colleagues will be given two attempts to pass the exam.

Nice To Haves

Property & Casualty Insurance Experience
Property & Casualty License

Responsibilities

Partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level.
Remain knowledgeable of coverages and manage the expectation of the client (both internal and external).
Maintain rapport with clients, company underwriters, and develop/grow existing accounts.
Work collegially as a supportive member of the production team for the benefit of the clients.
Maintain open, effective communication and timely follow-up.