Insurance Clerk I

AltaPointe Health•Mobile, AL

About The Position

Responsibilities Primary Job Functions: Claim Processing and Reconciliation Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner. Verifies patient demographic and billing information. Verifies patient insurance eligibility to ensure information is current and accurate. Responds to patient balance and billing inquiries in a prompt manner. Keys charges into electronic billing system. Collects patient co-payments or balances due on account and enters payments into billing system. Processes and files billing documents as required. Works cooperatively within the department to resolve problems regarding billing and collections. Supervision and Consultation Seeks supervision and consultation as needed Ability to work schedule as defined and overtime as required. Accepts and employs suggestions for improvement Actively works to enhance skills Customer Service and Workplace Conduct Treats consumers with care, dignity, compassion and respect Courteous and respectful towards consumers, visitors and co-workers Respects consumers’ privacy and confidentiality Is pleasant and cooperative with others Assists consumers and visitors as needed Personal values don’t inhibit ability to relate and care for others Is sensitive to the consumer’s needs, expectations and individual differences Administrative and Other Related Duties as assigned: Actively participates in Performance Improvement activities Actively participates in AltaPointe committees as requested Completes assigned tasks in a timely manner Works in a cooperative manner with other AltaPointe employees Follows AltaPointe policies and procedures Receives and responds to inquiries of accounting matters promptly and courteously Assists with performance of duties of other accounting staff in periods of absence Performs other duties as assigned

Requirements

High school diploma or equivalent.
Strong computer skills required.

Nice To Haves

Experience working in a medical billing office or a healthcare setting a plus.
Knowledge of accounts receivable and insurance billing processes preferred.

Responsibilities

Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner.
Verifies patient demographic and billing information.
Verifies patient insurance eligibility to ensure information is current and accurate.
Responds to patient balance and billing inquiries in a prompt manner.
Keys charges into electronic billing system.
Collects patient co-payments or balances due on account and enters payments into billing system.
Processes and files billing documents as required.
Works cooperatively within the department to resolve problems regarding billing and collections.
Seeks supervision and consultation as needed
Ability to work schedule as defined and overtime as required.
Accepts and employs suggestions for improvement
Actively works to enhance skills
Treats consumers with care, dignity, compassion and respect
Courteous and respectful towards consumers, visitors and co-workers
Respects consumers’ privacy and confidentiality
Is pleasant and cooperative with others
Assists consumers and visitors as needed
Personal values don’t inhibit ability to relate and care for others
Is sensitive to the consumer’s needs, expectations and individual differences
Actively participates in Performance Improvement activities
Actively participates in AltaPointe committees as requested
Completes assigned tasks in a timely manner
Works in a cooperative manner with other AltaPointe employees
Follows AltaPointe policies and procedures
Receives and responds to inquiries of accounting matters promptly and courteously
Assists with performance of duties of other accounting staff in periods of absence
Performs other duties as assigned