About the position
The position is located at the Santa Barbara Professional Center in Cape Coral, FL, within the Patient Business Office. It is a full-time role with a shift schedule of Monday through Thursday, and Friday from 7:00 A.M. to 4:15 P.M., with Saturday work required occasionally. The pay rate ranges from $17.34 to $21.67 per hour. The primary responsibility is to accurately post and process all payments received in the Central Business Office. Daily tasks include uploading, balancing, logging, and posting electronic remittance, manual posting of payments according to payer guidelines, and applying and calculating contractual adjustments at the patient account level. Additional responsibilities involve preparing and verifying remote bank deposits, completing Excel posting logs, identifying and resolving credit balances and undistributed payments via work queues, and researching unidentified payments while working on clearing accounts. The role requires excellent communication skills, attention to detail, and the ability to handle stress and complexity. A positive attitude and friendly personality are essential, along with the ability to promote positive employee and customer relations and work independently or as part of a team. There is potential for telecommuting once training is completed.
Responsibilities
- Accurately post and process all payments received in the Central Business Office.
- Upload, balance, log, and post electronic remittance.
- Manually post payments according to payer guidelines.
- Apply and calculate contractual adjustments at the patient account level.
- Prepare and verify remote bank deposits.
- Complete Excel posting logs.
- Identify and resolve credit balances and undistributed payments via work queues.
- Research and resolve unidentified payments and work on clearing accounts.
Requirements
- High School graduate or equivalent (GED) required.
- Minimum 1-2 years medical/financial healthcare or business office experience.
- Must have computer experience and the ability to type 15 words per minute.
- Working knowledge of Microsoft Excel desired.
Nice-to-haves
- 1 year of billing/insurance experience preferred.
