Primary Duties & Responsibilities Acts as a Lead IBC Assistant. Trains and orientates other IBC Assistants. Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims. Handles discounts, adjustments and charge corrections. Makes collection calls to insurance companies and patients to ensure timely payment of claims. Reviews remittance advises for rejection and accuracy of payment amounts. Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Responds to questions and requests from Insurance companies. Supports customer service unit in answering billing and collection questions. Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.
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Job Type
Full-time
Education Level
High school or GED