Insurance Billing/Collection Assistant II (Remote) - Emergency Medicine

Washington University in St. Louis
10d$17 - $25Remote

About The Position

Performs patient registration and follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for provider services. This position is remote. Employees working under a remote work arrangement may be expected to return on-site periodically for meetings or other events, to pick up equipment and materials, to meet other work requirements, or as otherwise required by their supervisors.

Requirements

  • High school diploma or equivalent high school certification or combination of education and/or experience.
  • Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)

Nice To Haves

  • Collections Strategies
  • Communication
  • Computer Literacy
  • Confidential Data Handling
  • Medical Terminology
  • Office Equipment
  • Telephone System

Responsibilities

  • Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
  • Makes collection calls to insurance companies and patients to ensure timely payment of claims.
  • Reviews remittance advises for rejection and accuracy of payment amounts.
  • Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement.
  • Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
  • Responds to questions and requests from insurance companies.
  • Supports customer service unit in answering billing and collection questions.
  • Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses.
  • Assists with training of co-workers.

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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