Insurance Agent - Milepost Insurance Agency

National Indemnity • Omaha, NE

249d

About The Position

Specializes in commercial auto insurance sales through inbound customer service, delivering expert guidance to both existing policyholders and potential clients. Evaluates risk factors and relays appropriate pricing, policy terms, and conditions aligned with company underwriting guidelines. Provides comprehensive support by addressing coverage inquiries, billing concerns, and payment questions. Skillfully presents insurance solutions and directly secures sales by offering competitive pricing options to customers.

Requirements

• Bachelor degree or equivalent work experience.
• Experience in customer-facing role, preferably in financial services, healthcare, or other regulated industry.
• Excellent customer service skills.
• Ability to multi-task.
• Basic understanding of Insurance terminology.
• Knowledge of basic math.

Nice To Haves

• Strong attention to detail.
• Active listening skills.
• Ability to organize time and resources while handling high priorities.
• Superior English, grammar, spelling, punctuation and sentence structure.
• Strong in written and oral communication.
• Enjoys interacting with others and working as part of a team.

Responsibilities

• Identifies proper coverage structure for risk, delivers price options and closes sales directly with the customer.
• Prepares quotes for customers within underwriting guidelines or with proper referral approval, as appropriate.
• Explains commercial coverage to customers.
• Assists customer through the process of purchasing a policy using various billing options.
• Answers questions for potential customers and policyholders regarding billing.
• Makes electronic payments on-line at the insured's request.
• Sets up recurring EFT and credit card transactions for the account.
• Responds to customer service inquiries and answers all other questions.
• Serves as agent delivering excellent customer service to policyholders and prospective insureds specializing in inbound sales of commercial auto insurance.
• Identifies and evaluates risks, prices, and determines policy terms and conditions in accordance with Company guidelines to avoid adverse selection.
• Determines proper classification of risks and uses company software to rate risks.
• Requests additional information, as necessary.
• Works with Company underwriter to handle endorsement requests and provide pricing to the customer.
• Utilizes third party tools, data, and services to enable better underwriting decisions.

Benefits

• Health insurance.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Disability insurance.
• 401(k) with company match.
• 100% upfront tuition reimbursement.
• Complimentary state-of-the-art, on-site gym.
• Robust wellness program.
• Low-cost downtown parking.
• Numerous volunteer and networking opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees