Insurance Advisor

Rivian • Normal, IL

10h

About The Position

Rivian is on a mission to keep the world adventurous forever, building emissions-free Electric Adventure Vehicles and attracting curious, courageous individuals. The company constantly challenges norms, reframes problems, seeks new solutions, and operates comfortably in unknown areas, with a diverse team united by a love for the outdoors and a desire to protect it for future generations. As an Insurance Advisor, you will be a senior frontline representative of the Rivian Agency, serving as a subject matter expert. Your role involves managing high-volume inbound sales and navigating complex insurance profiles, acting as a high-level consultant for high-net-worth clients and complex multi-state requirements. You will work on the core sales team alongside Associate Advisors and CSRs, focusing on closing sales and educating owners. Your depth of technical knowledge and industry tenure will allow you to act as a "north star" for the team, ensuring Rivian's most complex customers receive world-class protection.

Requirements

• 5+ years of demonstrated sales experience in P&C insurance (Personal Lines).
• Active resident P&C insurance license is required.
• Deep knowledge of P&C products, underwriting guidelines across multiple carriers, and the ability to solve complex policy riddles on the fly.
• A self-starter with a “closer” mentality and a proven track record in high-volume sales organizations.
• The ability to remain calm and consultative under pressure in a high-velocity, high-growth environment.
• Exceptional skills in filtering information during conversations to highlight key coverage points and build immediate trust.
• BA/BS in Business, Communications, or equivalent professional experience.
• Willing and able to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission.

Nice To Haves

• Proven experience maintaining active non-resident licenses across a broad range of states is highly preferred.

Responsibilities

• Senior Sales Execution: Lead the charge in converting high-intent inbound inquiries into active P&C policies, consistently exceeding high-level sales targets and setting the bar for the rest of the team.
• Complex Case Management: Serve as the go-to expert for "corner case" scenarios, including high-limit policies, complex multi-policy/multi-state accounts, with unique underwriting challenges.
• Subject Matter Expertise: Act as a technical resource for the broader customer-facing Rivian teams, providing clarity on intricate insurance regulations and product nuances, while maintaining a fast-paced environment.
• Consultative Advocacy: Interact with carrier partners as a high-level advocate for our customers, ensuring even the most complex risks are placed correctly and efficiently.
• Process Leadership: Propose and help implement innovative solutions to improve the digital and manual agency processes, constantly searching for ways to increase efficiency.
• Operational Quality: Maintain meticulous documentation standards, prioritizing compliance and quality to uphold Rivian’s premium brand reputation.
• Customer Ambassadorship: Deliver service that exceeds expectations, turning complex problem-solving into long-term brand advocacy through diligent follow-up.

Benefits

• paid vacation
• paid sick leave
• competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance
• Rivian’s 401(k) Plan
• Employee Stock Purchase Program
• quarterly performance bonus
• equity awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior