Insurance Administrator

Walker & DunlopNeedham, MA
6d$55,000 - $60,000Hybrid

About The Position

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities. Department Overview Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans.  Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff.  The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1- . The Impact You Will Have Assist with the analysis of insurance coverage compliance for commercial loans in accordance with Investor guidelines.

Requirements

  • Requires excellent communication skills, written and oral, through all levels of the organization
  • Ability to work as a part of a team, while providing a strong individual contribution
  • Excellent attention to detail, judgment, flexibility and dependability
  • Strong time management and organizational skills
  • Ability to maintain a positive attitude with large volume of work
  • Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
  • Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders

Nice To Haves

  • Bachelor’s degree in Insurance or Risk Management preferred.
  • Exposure to commercial property insurance experience preferred.

Responsibilities

  • Advise borrowers of coverage requirements and explain investor guidelines.
  • Correspond and partner with borrower to make appropriate adjustments to policies to ensure compliance.
  • Review renewal certificates and policies assessing compliance with investor guidelines.
  • Complete general administrative tasks as necessary, such as filing, data entry, mail distribution/ management, and supporting special projects.
  • Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel.
  • Perform other duties as assigned.
  • Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

Benefits

  • The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
  • Comprehensive benefit options that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™
  • Up to 83% subsidized medical payroll deductions
  • Competitive dental and vision benefits
  • 401(k) + match
  • Pre-tax transit and commuting benefits
  • A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
  • Paid maternity and parental leave, as well as other family paid leave programs
  • Company-paid life, short and long-term disability insurance
  • Health Savings Account and Healthcare and Dependent Care Flexible Spending
  • Career development opportunities
  • Empowerment and encouragement to give back – volunteer hours and donation matching
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