Insurance Account Director

OneMCI•Dallas, TX

12d•Onsite

About The Position

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This is a senior-level position requiring experience in P&C account management. Experience in BPO insurance contracts, contact center operations, client services, or account management is preferred. In addition, responsibilities of this role include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

Requires 10+ years of insurance experience building and managing Property and Casualty and Life insurance programs
Ability to work professionally in a fast-paced environment
Proficient in Microsoft Office Suite products
Experience managing complex business process
Effective communication skills
Problem-solving and analytical ability

Nice To Haves

Experience in BPO insurance contracts, contact center operations, client services, or account management is preferred
Professional designation (CPCU/CIC/AAI/CISR) preferred

Responsibilities

Account Managers are responsible for managing the day to day client relationship including strategic planning, change management, process creation and adherence, and service delivery.
Develop a detailed understanding of client products and services
Manage growth and oversee the sales operation
Improve and strengthen existing P&C programs
Provide input, innovation, and support to the Management Team
Project management of new launches and initiatives, including process design and implementation
Ensure program efficiency and financial performance

Benefits

Paid Time Off
Medical
Dental
Vision
Life Insurance
Retirement
Company Cell Phone
Company Laptop
Advancement
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.