Instrumentation Technician

JLL•Kalamazoo, MI

1d•Onsite

About The Position

The Instrumentation Technician is responsible for performing service activities relating to the calibration, maintenance and repairs of instrumentation calibration instruments and equipment. This role involves providing calibration, troubleshooting, and repair of analytical instruments used in industrial process equipment. The technician will also manage calibration data, respond to trouble calls, escort vendors, review documentation, assist with spare parts, and prepare technical documentation. Collaboration with lab users and potential overtime work to support Life Sciences R&D Operations are also part of the role.

Requirements

High School Diploma or equivalent
1-2 years of progressive experience in analytical or process control instrumentation or a closely related job with a proven performance record is highly desirable
1-2 years’ experience as a field service technician / engineer or as service contractor for an analytical instrument manufacturer is desirable or an Electronics Engineering 2-year curriculum at a technical school or an associate degree in a related science or engineering major, including substantial relevant on-the-job training
Proficient in Microsoft Office Suite
General understanding of the International System of Units (SI)
Ability to lift 35 pounds

Nice To Haves

Exceptional customer service skills
Highly collaborative with strong interpersonal skills
Excellent verbal and written communication skills with the ability to communicate professionally
Excellent organizational skills
Ability to solve problems and develop process enhancements
Ability to work independently – strong prioritization and time management skills
Ability to work with diverse teams – lead by example; respectful, cooperative, accountable
Ability to manage multiple priorities and deliver results in a fast-paced environment
Ability to quickly adapt to new devices, technology, and applications
Adhere to the appearance policy
Possess good oral and written communication skills
Must be able to pay close attention to details
Must be able to efficiently prioritize the workload
Ability to read and interpret engineering documents and equipment schematics

Responsibilities

Provide calibration, troubleshooting, and repair of analytical instruments used in industrial process equipment
Enter calibration data and service information into the CMMS
Respond to trouble calls and perform diagnostics and repairs
Escort vendors in need of lab access to perform assigned calibration and maintenance work
Ensure vendor provides complete maintenance documentation upon work completion
Review and process external vendor calibration, PM and repair documentation per established procedures
Assist with identification and purchase of spare parts
Prepare and organize technical documentation and operational procedures
Write calibration and preventive maintenance Standard Operating Procedures or Work Instructions
Collect and organize technical data from equipment manufacturers, equipment users, and engineering personnel
Mentor other instrument and instrumentation technicians
Must know the operating principles and be proficient with the operational techniques of instrumentation analytical instruments
General knowledge of GxP
Must be able to work with minimal supervision
Obtain vendor quotes and submit work authorizations
Collaborate with Lab Users to ensure equipment availability and minimal interruption to operations
Work overtime or temporarily modify shift schedule to support Life Sciences R&D Operations as needed