INSTRUCTOR BUS OPERATIONS
About The Position
Under general supervision, conducts classroom and on-the-job instruction for Professional Bus Operators. Provides development and/or acquisition of training programs and materials for classroom and on-the-job training. Recommends improvements to existing training programs. Monitors and evaluates the progress of employees in training and identifies performance deficiencies. Assists Bus Operations in identifying training needs. Completes, submits, and maintains accurate up to date training records, required reports, and schedules. Performs other duties as assigned.
Requirements
- High school diploma or equivalent.
- Four years’ experience in transportation operations to include a minimum of two years’ experience as a transit bus operator.
- A minimum of two years’ experience in skill based adult education or training is preferred.
- Proficient PC skills in word processing, spreadsheet applications, and training or learning management systems applications.
- Experience in developing and delivering skills-based training programs required.
- Thorough knowledge of Authority operating rules and discipline codes.
- Must currently possess Commercial Driver's License with bus passenger endorsement.
- Must be able to pass and maintain DOT physical requirements.
Nice To Haves
- MARTA Customer Service Trainer Certified
- computer-based training courseware development
- knowledge of ADA policies and procedures
Responsibilities
- Conducts classroom and on-the-job instruction for all operators, supervisors, contractors, and emergency personnel to enhance the knowledge and improve the skills and abilities necessary for safe service delivery and increased system efficiency.
- Provides for the development and/or acquisition of training programs and materials for classroom and on-the-job training. Recommends improvements to existing programs.
- Monitors and evaluates progress of employees in training. Identifies performance deficiencies and recommends future training. Reports to the Senior Instructor when training deficiencies are identified.
- Completes, submits, and maintains a variety of accurate up-to-date training records and files, course curriculum, safety records, required reports, and training schedules (both manually and computerized).
- Conducts behind-the-wheel training for certifications/re-certifications, and other regulatory and departmental training and re-training as required.
- Does follow up quality service inspections on Professional Bus Operators.
- Completes other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
