Instructional Technology Specialist

Augusta University • Augusta, GA

60d

About The Position

The Instructional Technology Specialist (ITS) will support the provision of course shells (development, primary, section) shells within the learning management system (LMS). This activity with be documented per established practices to maintain accurate listings. They will maintain LMS templates, and all the content embedded within the templates. The ITS will collaborate with the Director of Enrollment Management to create student orientation shells, enroll students, and update the online syllabus as needed. They will maintain the Learning Object Repository (LOR) and the content shared from within it. Generating reports from the Data Hub as needed will be ITS responsibility. All these duties will be under the direction of the ITC.

Requirements

• Bachelor's degree from an accredited college or university with experience using a learning management system and Office 365.
• KNOWLEDGE
• Technological Proficiency: Proficiency in the use of digital technology, including learning management systems and other digital tools relevant to the educational setting.
• SKILLS
• Communication: Communicate effectively, both orally and in writing to students, faculty, and staff.
• Problem-Solving: Capacity to identify, analyze, and solve problems that faculty and students may face, using creativity and resourcefulness.
• Organization: Manage time efficiently, prioritize tasks, and keep detailed records.
• Interpersonal Skills: Build and maintain positive relationships with faculty and staff
• ABILITIES
• Ability to maintain confidentiality
• Empathy: Empathize with students, faculty, and staff and work effectively with all.
• Adaptability: Adjust to changes in schedules student and faculty needs as well as institutional priorities.
• Proactive Approach: Anticipated technology related issues before they escalate and take necessary preventative action.

Nice To Haves

• Experience with D2L Brightspace
• Responding request for technical assistance to include problem solving
• Experience with a ticketing system
• Knowledge of VoiceThread, Hypothesis, Yellow dig, Canva, H5P, and accessibility checkers
• Demonstrates ability to complete tasks with accuracy and thoroughness. Strong organizational skills with a focus on precision and quality of work.

Responsibilities

• PROVISION OF SHELLS WITHIN THE LMS:
• Create development shells.
• Create primary course shells.
• Create and maintain LMS html template pages.
• Maintain accurate records of shells created.
• Collaborate with IT to have mass course content transfer completed on time.
• Ensure course start dates are updated each term.
• Ensure each instructor has updated Simple Syllabus for each course.
• QUALITY ASSURANCE AND CONTINUOUS IMPROVEMENT:
• QA checks
• Using the internal QA scorecard, review new and existing courses and provide detailed feedback
• Check one work to ensure it is accurate.
• Test hyperlinks in each primary course each semester.
• Updates
• Transfer existing courses into new course model.
• Make changes in courses necessitated by changes in the educational technologies used by AUO
• TECHNICAL SUPPORT:
• Faculty - Respond to requests for assistance submitted through the AUO Help Center.
• Student - Respond to requests for assistance submitted through the AUO Help Center.
• Update BrightSpace how-to videos.
• AUO Team - Support AU Online team members in the use of AUO educational technologies.
• OTHER DUTIES: Perform all other job-related duties as assigned.

Benefits

• Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees