Instructional Technology Specialist

FM Industries • Phoenix, AZ

12h

About The Position

The Instructional Technology Specialist supports the Training & Development team by managing learning technologies, developing instructional content, and maintaining the Online Learning Center (OLC) to deliver effective training solutions with minimal supervision.

Requirements

• Bachelor’s degree in education, instructional design or related business field or equivalent of experience.
• Minimum of 3-5 years of experience as a Learning Management System (LMS) Administrator or in a related training and development role.
• Familiarity with course design and development tools; experience with Articulate or similar eLearning software is a plus.
• Exposure to adult learning principles, instructional design methodologies, or technical documentation is desirable.
• Demonstrated ability to troubleshoot and resolve technical issues within an LMS environment.
• Strong customer service orientation with the ability to support end users and stakeholders effectively.
• Proven ability to manage multiple assignments and projects with attention to detail and accuracy.
• Able to work independently with minimal supervision and adapt to shifting priorities.
• Intermediate to Advanced proficiency in Microsoft Excel and strong general computer skills using Microsoft Office Suite.
• Strong oral and written communication skills, including the ability to explain technical concepts in accessible terms.
• Experience maintaining accurate training records and data entry.
• Comfortable navigating ambiguity and contributing to process improvements.

Responsibilities

• Administer OLC: user setup, course enrollment, content uploads, and system configuration.
• Maintain and troubleshoot eLearning modules across platforms.
• Generate LMS reports to track learner progress and training effectiveness.
• Develop and manage On-the-Job Training (OJT) programs for production roles.
• Provide end-user support and resolve LMS-related issues independently.
• Manage course catalogs, learning paths, and certifications.
• Collaborate with IT and vendors on system updates and integrations.
• Ensure data accuracy and compliance with documentation standards.
• Design and develop training materials: eLearning, classroom content, videos, job aids.
• Partner with SMEs and stakeholders to assess needs and implement learning solutions.
• Apply instructional design models (ADDIE, SAM) to create effective training.
• Deliver eLearning on standards, processes, and compliance topics.
• Create assessments to measure learning outcomes and identify improvements.
• Support large-scale training events and company meetings with minimal oversight.
• Stay current on trends in instructional design and learning technology.
• Comply with applicable environmental, health and safety laws and regulations, company policy and accepted safe work practices.
• Perform additional related duties as assigned.

Benefits

• Competitive Salary
• PTO Program
• Nine (9) Paid Holidays!!
• Medical, Dental, Vision and Life Insurance
• Short and Long-Term Disability Coverage AT NO COST TO EMPLOYEE!!
• Tuition Assistance
• Pet Insurance
• Flexible Spending Plans
• Health Spending Plans
• Comprehensive Online Learning Center - houses thousands of training resources available to learn at your own pace!!
• 401(k) Retirement Savings - with a generous company 30% match! (100% vested after six years)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees